Wireless Modems and Modules
Application / Data Hosting
Event Notifications (Now with X-Voice)
Datablaze Event Notifications systems will keep your customer's in close touch with your products. You can select which events will trigger
a Notification. Messages can be sent to a single contact or to a large distribution list. Contacts can include any combination of telephone numbers,
email addresses, or Text Messaging enabled cell phones and PDAs.
Voice Notifications are a combination of pre-recorded and text-to-speech messages. Text-To-Speech allows you to receive real-time status information.
Notifications can also use an Escalated Contact List. For example, the system only calls the second contact in the Escalation List if the first contact does not acknowledge.
This allows a higher level support person or manager to be notified only if the event has not been handled.
X-Voice is a new feature that allows access to our voice notification system from your network to ours. X-Voice Notifications can be used even if you are not
using our Device Hosting solution. A simple XML file can be posted to one of our Voice Servers to trigger a Notification. The XML file contains the details
on the contacts to be notified and the escalation settings if any. Many companies want advanced notification services including Voice Notifications, but
do not have the time or the resources to invest in inside developement or expensive IVR systems. X-Voice is the answer!